Reviews

David,
5.0

17.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed at premier suites Manchester, Newcastle, and now Birmingham, all very central, all home comforts, makes me wonder why book a hotel!


Response:

Dear David, Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon in the near future. Kind Regards, Flori Carp Cluster General Manager

SILVIA,
4.0

02.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Tks to miss Svetlana s always so kind. Perfectly cleaned, this time in our apt 404 into bedroom didn't work the heating but with all the other doors open 😂 At the end...all perfect.tks x red wine bottle Silvia


Response:

Dear Silvia, Thank you for taking the time to post a review. Your comments on Svitlana and the apartments are lovely and we are looking forward to welcoming you back on your next visit. Kindest Regards, Miriam Youngson. Operations Executive

Victor,
5.0

01.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great Value for money---Why should anyone stay in a Hotel. So handy for the Centre of Birmingham.


Response:

Dear Victor, Thank you for taking the time to post a review. We are pleased you found the apartments great value for money and the location ideal for your requirements. We hope to welcome you back in the near future. Kindest Regards, Miriam Youngson. Operations Executive

Catherine,
4.0

08.04.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Catherine, Thank you for taking the time to complete our online customer satisfaction survey. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

elke,
5.0

06.04.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

The location of Premier Suites is perfect and all of our needs were met. I would defiantly recommend friends and family to go there.


Response:

Dear Elke, Thank you for your lovely comments, I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager