Reviews

Wendy Louise , Liverpool
5.0

06.06.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Fabulous. Love staying here. Always feels like home from home. Thank you very much and see you again in a couple of months xx


Response:

Dear Wendy, Thank you for your lovely comments, I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
5.0

01.05.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Great place at a great price booking direct, nightly recommend


Response:

Dear Bryan, Thank you for your lovely comments. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to have you as a guest in the near future. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.5

20.04.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Shaun, Thank you for taking the time to give us your feedback. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.5

18.03.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Johannes, Thank you for taking the time to give us your feedback. I am glad that you enjoyed staying with us and would like to have you as a guest again in the near future. Kind Regards, Flori Carp Cluster General Manager

Anon,
4.5

14.02.2018

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Rachelle, Thank you for taking the time to complete our customer satisfaction survey. I am glad that your stay was enjoyable and I am looking forward to welcome you again in the future. Kind Regards, Flori Carp Cluster General Manager