Reviews

Lynn,
4.5

23.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Lynn, Thank you for taking the time to post a review. I am glad that you enjoyed your stay and I would like to welcome you again at our apartments in the future. Kind Regards, Flori Carp Cluster General Manager

Alison,
4.0

12.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Alison, Thank you for taking the time to give us your feedback. I am glad that you enjoyed staying with us and I am looking forward to welcome you again soon at Premier Suites Birmingham. Kind Regards, Flori Carp Cluster General Manager

Nathan,
5.0

09.09.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:


Response:

Dear Nathan, Thank you for taking the time to complete our online customer satisfaction survey. I am delighted that you enjoyed staying with us and scored us top marks for your stay. I am looking forward to welcome you again soon. Kind Regards, Flori Carp Cluster General Manager

David,
5.0

17.08.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Stayed at premier suites Manchester, Newcastle, and now Birmingham, all very central, all home comforts, makes me wonder why book a hotel!


Response:

Dear David, Thank you for your lovely comments and for scoring us top marks for your stay. I am delighted that you enjoyed staying with us and I am looking forward to welcome you again soon in the near future. Kind Regards, Flori Carp Cluster General Manager

SILVIA,
4.0

02.05.2017

  • Total Rating
  • Efficiency and helpfulness of reception team
  • Standards of housekeeping and maintenance
  • Service and quality in bar and restaurant
  • Comfort of accommodation
  • Overall service and staff friendliness
Comments:

Tks to miss Svetlana s always so kind. Perfectly cleaned, this time in our apt 404 into bedroom didn't work the heating but with all the other doors open 😂 At the end...all perfect.tks x red wine bottle Silvia


Response:

Dear Silvia, Thank you for taking the time to post a review. Your comments on Svitlana and the apartments are lovely and we are looking forward to welcoming you back on your next visit. Kindest Regards, Miriam Youngson. Operations Executive